For support, please contact us at contact@concurrence.com or reach out to your account representative.
For support, please contact us at contact@concurrence.com or reach out to your account representative.
No components marked as affected
Resolved
The issue has been fully resolved, and all systems are operating normally. Thank you for bearing with us.
Resolved
The Scribe note-fetching issue in the US staging environment was confirmed resolved at 09:20 EDT on 21 October 2026. The investigation identified a slow upstream carry-forward endpoint. Production was confirmed unaffected by this incident.
Investigating
Our current investigation points to a slow Scribe endpoint in the staging environment. Production impact has not been confirmed. We are continuing to investigate the reported recording errors and will update this page when the scope and recovery are verified.
Investigating
We are investigating reports of errors when starting Scribe recordings. Affected users may be unable to start a recording and may see a 503 error. Our team is investigating the scope and cause. We will provide an update as more information becomes available.